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KMID : 1002520180120040073
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Korean Journal of Health Service Management
2018 Volume.12 No. 4 p.73 ~ p.84
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The Influence of Organizational Culture on Organizational Conflict in Medical Institutions
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Lim Bok-Hee
Lee Jin-Su
Park Ji-Kyeong
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Abstract
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Objectives: The purpose of this study was to examine the awareness of medical institution employees of their organizational culture and conflicts, as well as the influence of organizational culture on organizational conflict, in an attempt to provide some information on the preparation of organizational conflict management methods for medical institutions.
Methods: Structured questionnaires and basic hospital data were used to gather data from the employees of medical institutions. The collected data were analyzed, using SPSS 24.0.
Results: First, workers whose length of employment was longer were less aware of the characteristics of their organizational culture, while employees who were older, whose length of employment was longer, and who were middle managers experienced greater organizational conflict. Second, in terms of conflicts among different kinds of occupations, conflicts with nurses were the most common. Third, there was a negative correlation between organizational culture and organizational conflict.
Conclusions: As stronger awareness of the characteristics of organizational culture leads to less organizational conflict, the organizational culture of each medical institution should be created and strengthened.
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KEYWORD
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Organizational Culture, Organizational Conflict, Medical Institutions
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